Are Pawn Shops safe?

A vault hidden behind a piece of art

In a word–yes.

A pawn shop is one of the safest places you can go to save money on second-hand merchandise, especially jewelry. All of our stores are clean, comfortable and well lit. Our employees are also friendly and attentive. We have locking gates on doors and windows with valuables locked in a safe when we leave.

When you buy from us you can be sure that you are buying an item that has been tested thoroughly and cleaned as well as authentic. When we take things from customers to loan money against them we check or test everything on the way in. People aren’t very likely to come back and pick up something we loaned money against if that thing isn’t working well or not working at all. Since we are loaning money against an item of value, we make certain that the item(s) is in good condition and also working properly so we can be sure that in the event someone doesn’t come back to retrieve their item, we will be able to re-sell it to get our money back and make a profit.

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When it comes to jewelry everything that one of our experts can’t immediately identify to be gold or silver is tested with nitric acid and tested for purity. Diamonds are checked with gemological instruments to detect authenticity. The units that we use can even tell whether or not a diamond is natural and from the earth, or if it is a lab-created and chemically the same. With technology to a point where sometimes diamond fakes can even fool experts, we are on the cutting edge with high-quality testing instruments and well-trained professionals. When we make loans for thousands of dollars on heavy gold pieces and luxury diamonds it pays to get it right. This way, our customers can be confident that when they buy from us, they have purchased quality pieces that have passed through a thorough and rigorous process.

Laptops, tablets, and other electronics are also thoroughly tested. Before they make it out to the floor to be sold they are cleaned and wiped. A fresh copy of the operating system is installed and all other information is deleted from the product so you can have an item that operates like new.

Tools are tested to make sure they function smoothly and properly. We make sure motors are in good running shape. Batteries are checked to make sure they charge up and discharge correctly. Condition and wear are assessed.

customer-serviceBuy from us and be confident in your purchase. Pawn shops can only make money if they sell quality products at a reasonable price. If you ever purchase something that isn’t as described or real we will offer you a refund or store credit for the full amount paid. If we have a duplicate we will trade you out for a good item. Every item we take is recorded in our system with its make, model, and serial number and sent to the county police to be checked against a database of reported lost or stolen goods. Because everything goes through this process you know you are never buying anything stolen at a pawnshop.


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Jamie F. - Pawn Shop Manager in Northern VA
Jamie Furman
Manager at The Vault Jewelry & Loan | Website | + posts

James (Jamie) F., is the manager of our Centerpointe Way location in Woodbridge, VA. With over 14 years in the pawn business, he is an expert in Diamonds, Gold, and Luxury Watches. He is fluent in Spanish and English and enjoys helping customers’ find the item they want at a great deal. Banks and Big Box stores have convinced many that new and expensive is the only way to buy. He aims to change that paradigm and provide exceptional service and quality products at a bargain price to every person who walks through our doors.

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Testimonials What Our Customers Are Saying

Ernie A.

Great store. I’ve been going there for years and they’ve always treated me good. Great products service!

Carola H

Great customer service and affordable prices. Super happy with my purchase

Mia I.

My husband picked up our engagement rings from here, best day of my life. thanks route 50 for the great selection. I was very pleased

Brad B.

The guys were really honest and straight with me. I went to other shops in the area such as jewelry exchange of tysons and got much much worse treatment. Other places you find either stuck-up trashy people, or extremely rude cut-throats. These guys were regular, nice, and fair; explaining the process to me and how buying/selling and pawning things work. I’d recommend them to a friend.

Michelle P.

Never disappointed. Excellent customer service, very friendly. Very clean store. Great selections.